Leadership Tips

Gifts That Build Staff / Customer Morale

Gifts That Build Staff / Customer Morale

The giving of gifts is an important part of the customer / staff motivational tool kit for business, especially at this time of year. But deciding on a gift that will be appreciated and remembered is difficult achieve. Some recent research may help you make a good decision.

Read More

Leadership: Getting The Balance Right

Leadership: Getting The Balance Right

An excellent post on PSYBlog, outlined reasearch by Ames & Flynn (2007), trying to find the leadership "assertiveness sweet spot." The article opens with...

Read More